Play25 Terms & Conditions — Complete Guide

Play25 is an online betting platform offering cricket, football, and other sports betting services to users in Bangladesh. These terms and conditions apply equally to the play25.im website and all associated services.

These Terms & Conditions form a legal agreement between play25 and the user. If you do not agree with any part of these terms, please refrain from using play25.

• These Terms apply to all services on play25.im.
• By using the platform, you automatically agree to these Terms & Conditions.
• play25 reserves the right to update these Terms & Conditions at any time.
• You will be notified at your registered email address whenever updates are made.

To open an account on play25, you must register with accurate and complete information. Accounts created with false or incomplete details may be closed at any time.

Each user may register only one account. If multiple accounts are found under the same identity, all accounts will be permanently closed and balances may be forfeited.

• Your full name, mobile number, and date of birth must be provided.
• Mobile number verification is mandatory.
• NID verification may be required for large withdrawals.
• Keep your account password secure and confidential.
• Sharing your login credentials with anyone is strictly prohibited.

Users must be 18 years of age or older to bet on play25. Minors are strictly prohibited from using play25. Any account found to belong to a minor will be closed immediately.

• You must be 18 years of age or older.
• You must be a citizen or legal resident of Bangladesh.
• Participation must be voluntary and in a sound state of mind.
• The account has no prior history of suspension due to fraud.

When placing bets on play25, the odds and conditions for each bet are clearly displayed. Once a bet is confirmed, it cannot be cancelled — so always double-check before placing.

• If a bet is cancelled due to a technical issue, a full refund will be issued.
• If a match is cancelled or postponed, bets will be settled in accordance with play25's policy.
• play25 reserves the right to void any bet placed with incorrect odds.

Play25 supports deposits via bKash, Nagad, Rocket, and other popular mobile banking methods in Bangladesh. Every transaction is fully secure and encrypted.

Your account must be verified before you can make a withdrawal. play25 typically processes withdrawals within 15 minutes to 24 hours, though additional verification may be required in some cases.

• Minimum Deposit: ৳200
• Minimum Withdrawal: ৳500
• Maximum daily withdrawal: ৳ 2,00,000
• Withdrawals can only be sent to your own personal account.
• Wagering requirements must be met before withdrawing bonus balance.

Play25 regularly offers bonuses and promotions. Each bonus comes with its own wagering requirements, which you should read carefully before claiming.

• The welcome bonus is available to new members only, on their first deposit.
• Bonus balance cannot be withdrawn directly — it must be wagered first.
• Bonus wagering requirements typically range from 10x to 30x.
• Attempting to claim bonuses using multiple accounts will result in the bonuses being forfeited.
• play25 reserves the right to modify or cancel any promotion.

The following activities are strictly prohibited to maintain security and fair play on play25. Violations will result in permanent account closure.

• Creating or operating multiple accounts.
• Participation in match-fixing or system manipulation.
• Use of bots, scripts, or automated software.
• Bonus abuse or fraudulent betting practices.
• Accessing or using another person's account.
• Money laundering or any illegal financial activity.
• Harassing or threatening play25 staff.

Play25 reserves the right to suspend or close an account without prior notice under the circumstances listed below. Users may also request account closure at any time.

• Violation of Terms & Conditions.
• If false information is found during verification.
• Upon suspicion of money laundering.
• If proven to be a minor.
• If the account remains inactive for an extended period (12 months).

Play25 treats the personal information of its users with the utmost care. We do not sell or share your data with third parties. For full details on how we collect and use your information, please refer to our Privacy Policy.

• All data is protected with SSL encryption.
• Payment details are not stored on our servers.
• Your data is used solely to improve our services.
• Information may be disclosed to authorities when required by law.

Play25 believes betting is entertainment, not addiction. That's why responsible gaming is our top priority. The platform offers deposit limits, session limits, and self-exclusion tools.

• You can set your own deposit limits.
• Temporary or permanent self-exclusion options are available.
• You can view your betting history and spending records.
• If you run into any issues, contact play25 support.

If you have a dispute regarding a bet outcome or payment, contact the play25 support team first. We provide an initial response to every complaint within 48 hours.

• Submit your complaint via live chat or email first.
• Attach screenshots or supporting evidence with your complaint.
• play25's decisions are final and binding.
• If a dispute remains unresolved, third-party mediation is available.

Play25 reserves the right to modify these terms and conditions, in part or in full, at any time. Any changes will be communicated to your registered email address and published on play25.im.

Continued use of play25 after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly.